Prism - DAL-1-PG EMERGENCY MEM TESTING AND SWAP – Maintenance details

DAL-1-PG EMERGENCY MEM TESTING AND SWAP

Completed
Scheduled for December 16, 2024 at 4:00 AM – 6:54 AM

Affects

US - Dallas Infrastructure

Under maintenance from 4:00 AM to 6:54 AM

Updates
  • Completed
    December 16, 2024 at 6:54 AM
    Completed
    December 16, 2024 at 6:54 AM
    Maintenance has completed successfully.
  • In progress
    December 16, 2024 at 4:00 AM
    In progress
    December 16, 2024 at 4:00 AM
    Maintenance is now in progress
  • Planned
    December 16, 2024 at 4:00 AM
    Planned
    December 16, 2024 at 4:00 AM

    EMERGENCY MAINTINENCE

    As a follow-up to this, we've determined this is in fact a memory failure and will put the node down for ~1 hour or so to figure out which stick is bugging out for replacement. We can temporarily transfer you to a different node if you really need the uptime, hence why we're mentioning this.

    This will happen at <t:1734321600:f>, at <t:1734321600:t>

    Also, all affected users are entitled to a week of SLA credit because of this so make a ticket