PrismNodes - Dallas Maintenance – Maintenance details

Dallas Maintenance

Completed
Scheduled for June 30, 2024 at 3:00 AM – 5:29 AM

Affects

Core Webfront

Under maintenance from 3:00 AM to 5:29 AM

Billing Panel

Under maintenance from 3:00 AM to 5:29 AM

Game Panel

Core Infrastructure

Under maintenance from 3:00 AM to 5:29 AM

Orange A0 (Site Infrastructure)

Under maintenance from 3:00 AM to 5:29 AM

U.S. - Dallas Infrastructure

Under maintenance from 3:00 AM to 5:29 AM

Updates
  • Completed
    June 30, 2024 at 5:29 AM
    Completed
    June 30, 2024 at 5:29 AM
    Maintenance has completed successfully.
  • In progress
    June 30, 2024 at 3:00 AM
    In progress
    June 30, 2024 at 3:00 AM

    Billing and Game Panel are having issues loading because of the reduced networking capacity during this period. Nodes: Mango and Orange are completely inaccessible.

  • Planned
    June 30, 2024 at 3:00 AM
    Planned
    June 30, 2024 at 3:00 AM

    This maintenance window was scheduled for immediate attention due to a PCIE card failure in one of our provider's primary routers, causing issues for certain customers within our provider's cabinet. Maintenance Details: Date: June 29th 2024 Time: 9:00pm to 10:00pm CST Scheduled Duration: 1 hour Locations affected: Dallas Nodes affected: Mango and Orange Services affected:

    • Game Panel

    • Billing Panel

    Affected Services: ALL services are located in Dallas, Texas. NOTE: Services will NOT actually be offline for the entire maintenance period, the downtime is expected to be 5-10 minutes at most.